Refund And Return Policy
At Daily Vital Tea, we want you to be fully satisfied with your purchase. If for any reason you are not, we offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
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Your item must be in the same condition that you received it.
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It must be unworn or unused, with tags, and in its original packaging.
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A receipt or proof of purchase is required.
Items sent back to us without first requesting a return will not be accepted.
How to Start a Return
To start a return, contact us at support@dailyvitaltea.com.
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If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package.
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Please do not send items back without prior approval.
For any questions about returns, you can always reach us at support@dailyvitaltea.com.
Damages & Issues
Please inspect your order upon delivery and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
This allows us to quickly evaluate the issue and make it right.
Exchanges
The fastest way to get the item you want is to return the one you have. Once your return is accepted, simply place a new order for the replacement item.
Refunds
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Once we receive and inspect your return, we will notify you if your refund has been approved.
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If approved, you’ll be automatically refunded to your original payment method.
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Please note it may take some time for your bank or credit card company to process and post the refund.
We strive to provide the best customer service possible. For any concerns, do not hesitate to contact us at support@dailyvitaltea.com.